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User Help
HELP DESK
    If you have TECHNICAL PROBLEMS with this site between 7:00 am and 4:00 pm,
    please call the TENCO DIRECT help desk at 312-628-0400.

    If you have TECHNICAL PROBLEMS with this site between 4:00 pm and 7:00 am,
    please call one of the following individuals for assistence.

    Joy Ritt 708-704-6313 or 708-354-3713
    Tom Neal 312-642-7040
E-CBOT OPERATIONS
    If you are a party to a trade that is called into question or would like to speak to the exchange about a suspicious trade, you may call e-cbot operations at 312-347-4600.

    If you attempt to enter a strategy and get an "order rejected" message, you may call e-cbot operations at 312-347-4600 and ask the operator to list the strategy.
GENERAL COMMENTS SYSTEM SPECIFICATIONS
    TENCO Direct runs on certain specific minimum operating requirements. If you have general comments or questions about this website, please contact webmaster@tenco-inc.com

    The TENCO Direct Trading I platform has been upgraded and now requires Sun Java J2SE version 1.4.2_03 (clicking this link will open a new window where you can download the installation software).
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